PowerXL Duo NutriSealer Product mage

PowerXL® Duo NutriSealer (HR Series)

Model: HR0013/HR0013SS

What You'll Get

Small Vacuum Container
Large Vacuum Container
Vacuum Tube Attachment
Canning Jar Sealer
Bottle Stopper and Cover
1-Quart Vacuum Sealer Zipper Bag
1-Gallon Vacuum Sealer Zipper Bag
Roll of Resealable Bags

Specifications

Model Number Supply Power Rated Power Maximum Bag Width External Dimensions Cord Length Vacuum Sealer Bag Width
HR0013 120V~60Hz 140W 11″ 17.87″ x 3.27″ x 2.91″ 47.24″ 11″
HR0013SS 120V~60Hz 140W 11″ 17.87″ x 3.27″x 2.91″ 47.24″ 11″

HOW-TO-VIDEOS

FAQs

What is the Duo NutriSealer and how is it different than other vacuum sealers?
The Duo NutriSealer is a portable, powerful, handheld vacuum sealer that can seal almost any type of bag and almost any kind of ingredient – dry, frozen, fresh, and even liquids, including marinades.

The Duo NutriSealer is different than most other vacuum sealers because it gives you a double seal, which gives you a strong, more reliable seal and lets you make snack packs. You can also seal both vertically and horizontally in any position. Plus, the built-in bag cutter lets you cut bags to the perfect size, reducing bag waste.

Why is the Duo NutriSealer easier to use than other vacuum sealers?
The Duo NutriSealer is smaller and more compact than other vacuum sealers while being just as powerful. It’s both handheld and easy to store. Plus, the built-in bag cutter makes cutting bags to size simple.

How is the Duo NutriSealer multifunctional?
The 6-in-1 Duo NutriSealer lets you seal almost anything you can imagine: reusable bags, vacuum-sealable ziptop bags, food bags, containers, bottles, and snack packs.

What types of bags can I use?
Almost any type of vacuum-sealable bag up to 11 inches wide can be used. The reusable BPA-free bags included with the Duo NutriSealer are designed to work best with this appliance.

Can I cook food in the reusable bags included with the Duo NutriSealer?
Yes, you can cook food in the reusable bags included with the appliance. They’re also freezer, microwave, and dishwasher safe.

How can I save money using the Duo NutriSealer?
Using the Duo NutriSealer allows you to buy food in bulk that will taste as fresh as the day you sealed it. You can seal leftovers, baked goods, and in-season fruits and vegetables, keeping them fresh longer. Meal prep in advance and seal your food fresh. Plus, the precision built-in bag cutter lets you cut your bags to size, reducing bag waste.

Is the Duo NutriSealer only for food storage?
In addition to food, you can seal creams and liquids, like shampoo, for travel. Seal pill packs, protect items and documents from mildew or water damage and even make freezable ice packs.

How can I make snack packs?
Since the Duo NutriSealer makes a double seal and can seal both vertically and horizontally, you can seal smaller snack packs all at once. Simply portion out your snacks and use the sealer to divide a larger bag into smaller snack pack sections. With the double seal, you can cut one snack pack out of the larger bag without breaking the vacuum seal. This is also a great option for creating individual serving-size nut butter packs or individual servings of almost any type of food.

How do I customize the size of the bag?
The Duo NutriSealer has an easy-to-use built-in bag cutter. Simply place your bag under the sealing arm and slide the bag cutter to cut the bag to your desired size.

What can I use the Duo NutriSealer for?
You can use the Duo NutriSealer to vacuum seal bags, food bags, plastic bags, bottles, and containers. Vacuum sealing helps keep food fresh longer, helping you eliminate food waste in your home.

How does the Duo NutriSealer keep food fresher? How is it different from freezing food?
The Duo NutriSealer gives you an airtight double seal, which prevents air from getting into the bag. Vacuum sealing can be used to extend the life of food up to five times and helps prevent freezer burn.

What can the bottle stopper be used for?
You can use the bottle stopper to vacuum seal opened bottles, such as wine bottles, oil bottles, and non-carbonated liquids, keeping the contents fresh for longer.

What are the dimensions?
17.87” x 3.27” x 2.91″

What is the weight of the unit?
2.2 lbs

How does the Duo NutriSealer help reduce waste?
The Duo NutriSealer helps you keep food fresh longer, meaning you’ll throw away less food, saving you money.

How easy is the Duo NutriSealer to clean?
The Duo NutriSealer comes with a built-in drip tray that helps catch crumbs and drippings to help keep your countertop clean. Cleaning the sealer is easy; simply wipe clean with a warm, moist cloth.

Will the appliance work with 220 voltage or convertor?
“The appliance will not work with 220 volt power supply and should not be used with a converter. Using with a converter could damage the appliance, the converter, and the outlet. Using a converter will invalidate the guarantee and any protection plan policy.”

How easy is the Duo NutriSealer to clean?
Use warm soapy water on a dishcloth and wipe the unit clean. Do not submerge the unit in water. If you have food or liquid in the channel wipe the channel clean. You can remove the bag channel guide to aid in cleaning the channel and replace it onto the unit when cleaning is complete. You can remove the padding (top and bottom) from the unit but should only be removed if necessary to properly clean.

How do I seal liquids?
You can seal in the containers, vacuum seal bags, or in a customized bag. If you select a bag, we recommend that you place the bag in a bowl to support the liquid and keep the bag upright. Hold the unit above the bag, insert the open part of the bag, and press the Vacuum Seal option, once the liquid starts to rise toward the top of the bag, Press Vacuum Seal to stop it and then select the Seal option.

Sealing bags with liquid, whether it be vacuum or standard sealing, requires more than 1” of space between the liquid and sealing area. If there is not enough space between the liquid and the end of the bag, the liquid will seep into the vacuum channel or will spill out the unsealed end of the bag before it can be sealed.

If sealing liquid with a bag standing up and the unit in the air, ensure 2-4” of extra bag material at the sealing end and ensure liquid doesn’t get sucked into the vacuum channel. If liquid does get sucked into the vacuum channel, set the unit on the countertop in the normal upright position and then open it and wipe the liquid out.

Can I use any jars to seal?
No, the lids are designed to fit mason jars. Make sure that you use the attachment to only seal the lid (the flat circle part) – do not seal with the ring attached. Once the vacuum seal is complete, remove the attachment and screw on the ring.

Guarantee

The PowerXL® Duo NutriSealer is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value.

Return Policy:
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5106 for any additional questions. Pack the product carefully and include in the package a note with:

  1. Your name
  2. Mailing address
  3. Phone number
  4. Email address
  5. Reason for the return
  6. Proof of purchase or order number
  7. Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package

Send the product to the following return address:
PowerXL® Duo NutriSealer
Empower Brands, LLC
500 Returns Road
Wallingford, CT 06495

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5106. Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Customer Care

Empower Brands, LLC is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to email us at info@tvcustomerinfo.com and we will respond as soon as possible.

For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us: English and Spanish
Phone Number:  973-287-5106