Warranty:  90-Day Money-Back Guarantee

Available at These Retailers:

• Sam’s Club

Chemical Disclosure Statement link

California Residents – Click Here for Proposition 65 Warning

• PowerXL™ Microwave Air Fryer™ Instruction Book

• PowerXL™ Microwave Air Fryer™ Quick Start Guide

• PowerXL™ Microwave Air Fryer™ Recipe Book

What kinds of food can I cook in the PowerXL™ Microwave Air Fryer™?
In the PowerXL™ Microwave Air Fryer™, you can microwave meaty lasagna, air fry crispy golden chicken, bake delicious blueberry muffins, broil healthy salmon and vegetables, make fluffy popcorn, homemade boardwalk fries, perfect cheesy pizza, char-grilled burgers, defrost steak in just minutes, and more.

How many cooking presets does the PowerXL™ Microwave Air Fryer™ have?
The PowerXL™ Microwave Air Fryer™ has 28 cooking presets that let you set the perfect time and temperature for your meal with the push of a button.

How much power does the PowerXL™ Microwave Air Fryer™ use?
Microwave: 1000 watts
Air fry: 1800 watts
Bake: 1500 watts

Does the PowerXL™ Microwave Air Fryer™ include a rotating turntable?
Yes. The PowerXL™ Microwave Air Fryer™ features a rotating glass turntable that helps your food cook evenly.

How does the PowerXL™ Microwave Air Fryer™ help me cook healthier?
When you air fry, you can fry food without oil. Air frying lets you fry food with up to 70% fewer calories from fat than deep frying.

Is any part of the PowerXL™ Microwave Air Fryer dishwasher safe?
Some cooking accessories are dishwasher safe.

What is the size of the PowerXL™ Microwave Air Fryer™?
20.47” (D) x 20” (W) x 12.8” (H)

What is the internal volume of the PowerXL™ Microwave Air Fryer™?
1 cubic foot.

What size turkey will fit in the PowerXL™ Microwave Air Fryer™?
The PowerXL™ Microwave Air Fryer™ will fit a 12-pound turkey.

Can you use metal containers in the PowerXL™ Microwave Air Fryer™?
Metal containers can only be used with the bake or air fry settings. Do not use metal containers with the microwave setting. Please refer to the owner’s manual for detailed instructions about which materials can be used in this appliance.

Can you use glass containers in the PowerXL™ Microwave Air Fryer™?
Only heat-resistant glass or glass-ceramic can be used in this appliance. Please refer to the owner’s manual for detailed instructions.

Where can I find the cooking time and temperature for each preset?
When you open the door of the appliance, you can see a table inside the door frame that describes each preset. The “Programming” section of the instruction book contains charts that show the time and temperature for each cooking preset.

How can I make my air-fried food crispy and prevent it from becoming soggy?
When air frying food, shake or flip your food occasionally during the cooking process to help ensure even cooking. You can also cook food on the Air Fry Rack with the Air Fry Rack flipped so that the food is placed closer to the top of the appliance. In addition, some food might need additional cooking time; simply add a few minutes to the cooking time if food is not crispy enough.

When air frying frozen food, shake off any ice on the food before air frying. In addition, you can defrost frozen food first before air frying.

NOTE: Only use the Air Fry Rack with the Air Fry or Bake functions. Do not use the Air Fry Rack with the Microwave function.

Why does the wire rack accessory have feet on each side?
The Air Fry Rack (wire rack) can be flipped so that food can be placed closer to or farther away from the heating element on the top of the appliance. The wire rack should be used in the taller configuration when air frying to get crispy cooked food. When baking, the wire rack should be used in the lower configuration to cook food farther away from the heating element.

NOTE: Only use the Air Fry Rack with the Air Fry or Bake functions. Do not use the Air Fry Rack with the Microwave function.

How do you start microwaving and adjust the time?
First, ensure there are no metal accessories in the microwave. To quick-start, the microwave, press the Control Knob and the cycle will begin. Pressing the Control Knob will add 30 seconds to the cooking time each time you press the Control Knob.

Press the Microwave button, turn the Control Knob to adjust the power level, and press the Control Knob to confirm the setting. The cooking time will be displayed, and you can turn the Control Knob to adjust the cooking time. Press the Control Knob to confirm the setting and start the cooking cycle.

You can press the Control Knob at any time during the cooking process to add 30 seconds to the cooking time.

Why did my microwave have a slight burning smell the first time I used the Air Fryer or Bake function?
The factory that manufactures the appliance coats the heating elements with oil to prevent oxidation during the shipping period. Before cooking food in this appliance for the first time, you should preheat the appliance by operating the “Air Fry” function for at least 3 minutes to allow the manufacturer’s protective coating of oil to burn off.

What does the “power” setting refer to?
The power setting refers to the amount of power you want your microwave to use during its cooking cycle. The power setting can be adjusted from 10% to 100%. See the “Microwave Function” section of the instruction book for details.

How do I know if the microwave is in the Microwave setting, Air Fry Setting, or Bake setting?
The icons on the control panel will show which cooking function is currently in use. By pressing the Microwave, Air Fryer, or Bake button, you are engaging the corresponding setting. The icon will light up on the control panel, and the presets will light up so you can scroll through the list of presets for each function.

What is the difference between Microwave and Air Frying?
If you prefer to brown your food rather than just cook it all the way through, then air frying might be better for cooking your food. Microwaves simply cook the food straight through; they don’t brown or broil food like an oven that uses a more traditional heating method. A microwave uses waves of radiation to heat the moisture in your food, which ultimately cooks it, whereas a convection oven (also known as an air fryer) heats the food by circulating heat around the oven cavity via a fan.

My turntable does not turn. How do I fix the turntable?
Ensure the turntable is centered and seated properly. There is a shaft protruding through the floor of the appliance. Make sure the turntable is securely fastened to this shaft.

What does the chart on the inside of the appliance’s door mean?
When the door of the appliance is opened, you will see a compact version of the appliance’s programming charts that shows the name of the function, the code that is displayed on the Control Panel when the function is selected, and the weights of the foods that are cooked with each function.

What do the codes displayed on the appliance’s control panel mean? The codes refer to different cooking presets. C1–C6 refers to microwave presets, A01–A13 refers to air frying presets, and DEF1–DEF6 refers to defrost settings. Refer to the chart posted in the appliance’s door frame or see the “Programming” section in the instruction book for more information.

Can I mute the beeping noise?
You cannot mute this model.

Will the appliance work with 220 voltage or convertor?
“The appliance will not work with a 220-volt power supply and should not be used with a converter. Using with a converter could damage the appliance, the converter, and the outlet. Using a converter will invalidate the guarantee and any protection plan policy.”

The PowerXL™ Microwave Air Fryer™ is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value.

Return Policy Updated July 2023:
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, use “RETAIL” as the RMA.
Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5106 or email empowercustomerservice@spectrumbrands.com for any additional questions. Pack the product carefully and include in the package a note with:

1. Your name
2. Mailing address
3. Phone number
4. Email address
5. Reason for the return
6. Proof of purchase or order number
7. Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package

Send the product to the following return address:

PowerXL™ Microwave Air Fryer™
Vivitech/Fosdick Returns
15392 Cobalt St.
Sylmar, CA 91342

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5106.
Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable

Empower Brands, LLC is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to email us at empowercustomerservice@spectrumbrands.com and we will respond as soon as possible.

For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com 24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday: 9:00 AM – 8:00 PM EST
Saturday and Sunday: 9:00 AM – 5:00 PM EST

Contact Us:
Phone Number:  973-287-5106